"Wellington has been hugely responsive and loyal when it comes to funding rounds and large decisions, but is always allowing me the control I require to do the job."
Sylvius Bardt
CEO, Questico
Wellington
contact:
Daniel Waterhouse
| Staying power leads to sustainable success |
The management team of Questico has gone quite a way to conquer its current market position, but today their Berlin-based company is the unchallenged No. 1 in Europe for distant 1 to 1 life advice. In the dot.com era, Questico started as a platform, where consumers could get all types of advice from experts by phone, paying for this service on their telephone bill – by theway, the technology beyond is still an USP of Questico. After 2001, the management team around CEO Sylvius Bardt figured out that there was mainly one field of steady activity and satisfying business: Life advice – people embraced quickly the idea to discuss personal or business matters via phone.
The focus on the professionalization of this ancient multi billion business was the turning point for Questico and the beginning of a great success story. The company has registered 1.3 million customers so far, who are today generating revenues in excess of €60 million per year by seeking advise of more than 2,400 experts. After Questico had established its web platform, the management team launched a magazine and later on a TV station. Along with the highly scaleable communications platform, the company is a leader across connect media platforms with strong customer loyalty. In 2007, the management team also started the international roll-out with an acquisition in the UK, where they see and realize a tremendous market opportunity.
As the life advice market is still on its way to professionalization in many countries, Questico has now the chance to become the spearhead of a global movement. To reach such an extraordinary position, is the achievement of a committed management team with an overwhelming hunger for success backed through highs and lows by Wellington Partners who financed the first business concept in 1999 and has proved its staying power since then. Wellington has provided Questico with unwavering support and been a close partner in developing the business strategy, executing M&A and bringing in great people to the business.
